Billing
Include your account email, Paddle subscription status, and whether you need cancellation, refund review, or portal access.
Support
For billing, account access, downloads, entitlement repair, or diagnostic support, contact the Hey Stentor team with the account email and a short description of the issue.
[email protected]Include your account email, Paddle subscription status, and whether you need cancellation, refund review, or portal access.
Include platform, release channel, app version, and the download or updater message shown in the app.
Share logs only when requested. Redact provider keys, auth tokens, webhook secrets, and payment identifiers.